Booking a self-catering break in the UK is a low-risk option for many, but we understand that guests may be reluctant to plan too far ahead at the moment. For this reason we want to reassure our guests that they shouldn’t lose out if they make a direct reservation with us. In the unlikely event that guests need to cancel a booking, due to them being affected by the current virus outbreak, we will transfer all of their payment towards a future booking, or offer a full refund. This will apply any time before arrival. If cancelling up to four weeks before arrival, there will be no further amount to pay, and the deposit can be used against a future stay too, or be refunded.
So don’t worry, book a luxury hot-tub break with us and look forward to a relaxing stay.